We check each item meticulously before sending them, to make sure that you will get the products without any defect or damage. However, should you wish to return them to us, you can do so provided that you will meet the following criteria:
1. You will return the items within 3 days from the date you received them. For verification, kindly include the transaction receipt to the items you will return.
2. Returned items must be unused and inside their original packaging, complete with the tags.
3. We will not accept the items defected or damaged during the period they were in your possession.
4. You will shoulder the delivery fee if you wish to return the items due to any of the following reasons:
- The items are not your size. We have a very detailed size chart and have available support personnel to answer questions and inquiries. These should provide you with enough information to determine if the items would fit you or not.
- You did not like the style or color. We have provided close up pictures of the products to show you every necessary detail. We also have very informative descriptions where you can see the specifications of our products, which include the available colors, sizes, and materials used.
5. We will shoulder the delivery fee if it has been confirmed that the damages or defects were our fault. We will reimburse the amount you used to return the package along with the amount you paid for the order.
If you have further questions or other concerns, kindly send an email to firstname.lastname@example.org and we will respond to you within 24 - 48 hours.